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comparing court reservation software?

What to ask before you choose

There's no single best court reservation software for every club. The right one depends on your courts, your members, and your budget. These are the questions worth asking any system you're considering, along with our own answers.

Is pricing published, and what will it cost for our number of courts?

YourCourts: Yes, every price is on our pricing page. Plans are a flat price based on your number of courts or resources: $225 a year for up to 2, $435 for up to 4, $660 for up to 8, $850 for up to 12, and $1,050 for up to 20. For more than 20, contact us for pricing. Monthly billing is also available.

Why ask: Some systems only share prices after a sales call or demo. Knowing the real number up front makes it easier to budget and to compare.

Is there a contract or a cancellation fee?

YourCourts: No. Plans are billed monthly or yearly, with no long-term contract and no cancellation fee.

Why ask: A multi-year contract can lock you in before you know whether the system works for your members.

Can we try it with our own courts and rules first?

YourCourts: Yes. Start a free 30-day trial with no credit card required, set up your own courts and rules, and invite a few members to try it.

Why ask: A demo shows the software at its best. A trial shows how it works for your courts, your rules, and your members.

What's included on which plan?

YourCourts: Every plan includes online booking, all 100+ reservation rules, waitlists, events and clinics, email notifications, usage reports, and unlimited members and reservations. Online payments, Polls, and shared tennis and pickleball courts start with the Standard plan. Ladders, leagues, Player Groups, and membership management start with Medium. The pricing page lists every plan.

Why ask: A feature list can include features that only come with a more expensive tier. Ask which plan you'd actually need.

Are there any fees beyond the plan price?

YourCourts: There are no hidden fees and no per-user fees. A few optional extras are priced separately, such as shared tennis and pickleball courts on the 2-court plan. If you accept payments online, transaction fees apply; ask us for current details.

Why ask: Setup fees, per-user fees, and add-ons can change the real cost a lot.

Who answers when we need help, and when?

YourCourts: Real people answer calls and emails Monday through Saturday, usually the same day.

Why ask: Problems tend to come up when courts are busiest, which is often evenings and weekends.

How long does setup take, and can volunteers run it?

YourCourts: Most facilities are set up within a few hours. YourCourts is built to be simple enough for volunteer boards and managers, and you can give committee members only the access they need.

Why ask: Many clubs and HOAs are run by volunteers who don't have time for a long implementation or training program.

Will it actually enforce our rules?

YourCourts: Yes. Booking windows, time limits, household limits, weekly caps, and cancellation deadlines are enforced automatically, and no-shows are tracked so you can follow up. See how to set fair court reservation rules for ideas.

Why ask: Rules that rely on the honor system lead to the same complaints, just in a new system.

Can members book from their phones?

YourCourts: Yes. Members can use the YourCourts app for iPhone and Android, or any web browser on a phone, tablet, or computer. Your name, colors, and settings carry over to the app.

Why ask: If booking is awkward on a phone, members go back to texting the board.

Who owns our data, and how is it protected?

YourCourts: Your data is your data, and it's yours to take with you if you leave. It's hosted on AWS infrastructure certified to SOC 2 Type II and ISO 27001. See our security overview.

Why ask: Member information should stay yours, including if you ever switch systems.

Will it fit our size, now and later?

YourCourts: YourCourts works for everything from 2 courts to large facilities, with published plans up to 20 courts or resources and pricing on request beyond that. Courts at several locations or several activities can run in one account. It's used by HOAs with a couple of courts, private clubs, parks, and busy tennis and pickleball centers.

Why ask: A system built for large, multi-location clubs can be more than a small club needs, and priced that way.

How long has the company been around?

YourCourts: YourCourts launched with its first customer in 2008, was rebuilt from the ground up in 2017, and now serves more than 500 active customers.

Why ask: Court booking is something you want to set up once and keep for years.

See how it works for your courts

Start a free 30-day trial. No credit card required.